About Us
Background
Bharti Airtel Limited is a leading global telecommunications company with operations in 16 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers.
In India, the company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce.
Bharti Airtel had over 413 million customers across its operations at the end of March 2018.
Airtel Kenya began operations in November 2010 following the acquisition of Zain by Bharti Airtel earlier in June the same year. Our network covers about 80% of population with continued efforts to increase coverage across all parts of the country.
Since 2010, we have endeavored to bring the costs of communication to affordable levels by introducing value for money products and services thus offering the required competition in the Kenyan telecommunications market.
Consumer lead strategy with quality products and services
As one of Kenya’s top mobile communications companies, our aim is to connect communities across Kenya by providing relevant and innovative mobile solutions to all. We pride ourselves in having a team that is committed and driven to ensure that our customers’ expectations are met.
Brand
Vision
Connected people are inspired people. We connect Africa’s people to each other, empowering them to create opportunities, dream big and live well.
Mission
At Airtel, we provide globally admired technologies and services to give Africa an easy and dependable way to connect to the world. We bring internet to everyone.
Values
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ALIVE – We act with passion, energy and a can-do attitude. Innovation and an entrepreneurial spirit drive us
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INCLUSIVE – We champion diversity. We anticipate, adapt and deliver solutions that enrich the lives of the communities we serve.
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RESPECTFUL – We share the joy and pain of our customers. We act with humility and are always open and honest.