John Snow, Inc., and the nonprofit JSI Research & Training Institute, Inc., are public health management consulting and research organizations dedicated to improving the health of individuals and communities in the US and around the globe.
JSI’s mission is to improve the health of underserved people and communities and to provide a place where people of passion and commitment can pursue this cause.
For over 35 years, Boston-based JSI and our affiliates have provided high-quality technical and managerial assistance to public health programs worldwide. JSI has implemented projects in 106 countries, and currently operates from eight U.S. and more than 40 international offices, with more than 500 U.S.-based professionals and 1,600 host country staff.
JSI is deeply committed to improving the health of individuals and communities. We work in partnership with governments, organizations, and host-country experts to improve quality, access and equity of health systems. We collaborate with government agencies, the private sector, and local nonprofit and civil society organizations to achieve change in communities and health systems.
JSI comprises more than 2,100 professionals who are recognized for their technical excellence, commitment to public health, client satisfaction, and contributions of knowledge to the health care field.
Our staff embody our commitment to diversity in race, culture, geography, sexual orientation, and knowledge. JSI encourages the exchange of information, technical expertise, and professional contacts among all staff to strengthen our ability to respond creatively and effectively to the requirements of every project. To serve our clients, we have also established long-term collaborations with universities, community organizations, and research institutions. JSI has built its reputation through the integrity and excellence of our staff and collaborators in meeting the needs of our clients.
JSI staff represent a range of backgrounds and expertise. This includes PhD-level researchers, clinicians, and a wide variety of senior and junior staff with advanced degrees in public health, business administration, health administration, public policy, economics, education, management, and epidemiology.
Outside JSI, many of us are involved in primary health care efforts in our communities, serving on advisory boards or local boards of health and participating in health professional associations. JSI employees embody a corporate ethic of “giving back.” We are typically individuals who have dedicated much of our lives to service and who want to continue that in our professional careers and personal lives—for example, approximately 15% of JSI employees from the U.S. are Peace Corps alumni and others have been “professional” volunteers in many capacities.
JSI staff share certain values and are guided by our mission, which we strive to fulfill every day:
JSI exists to improve the health and well-being of underserved and vulnerable people and communities throughout the world, and to provide an environment where people of passion and commitment can pursue this cause.
We achieve the highest professional standards by relying upon the integrity of our staff and maintaining strong systems to support our work. Our success depends on being a financially sound, client-focused organization while remaining true to our mission.
We are…
PURPOSEFUL
First and foremost, all of JSI’s work contributes to our two-part mission, whether serving underserved communities or developing our workplace and operations to be better able to do so.
ENTREPRENEURIAL
JSI’s culture is intended to foster innovation and risk-taking, empowering employees and enabling their best performance in the service of clients. Our entrepreneurial culture enables staff to work with relative autonomy and supports individual initiative.
RESPONSIVE
We tailor strategies to each situation and seek creative approaches to meet clients’ needs, rather than relying on conventional responses to problem solving.
COLLABORATIVE
Effective teamwork among staff, clients, funders, and partners is critical to our internal operations and external relationships. Our work depends on a sense of shared responsibility, and we believe that decisionmaking, information sharing, and collaboration are essential to our success.
RESPECTFUL
People matter at JSI. We treat each other and our clients with warmth, honesty, and respect.
BALANCED
We expect a lot from our staff but recognize that they are people with families and personal lives. We promote a balance of work, family, and fun in- and outside the workplace. We set aside time to mark our milestones, acknowledge our successes, and reflect on what we’ve learned along the way. Learning and laughter are hallmarks of JSI’s corporate culture.
APPRECIATIVE
People are proud of the work they do at JSI and feel it is a privilege to work on the issues they care about. We appreciate the work and contributions of our colleagues and our partners.
