Hotline: +254-722-670-236

Global Communications & Content Manager

Job Expired

About the Firm

Founded in 2011, CrossBoundary is a mission-driven investment firm committed to unlocking the power of capital to make a substantial return while creating a lasting difference in frontier markets. We take a transaction-centered approach to frontier markets. CrossBoundary provides investment advisory services, having developed a specialized expertise in unleashing investment across all sectors in fragile and frontier markets. Our advisory clients include governments, development finance institutions, private equity firms, Fortune 100 companies, and research institutions. Learn more at

Job Description

CrossBoundary is recruiting a full-time Global Communications & Content Manager to establish CrossBoundary as a leading influencer in our field and in service of our mission. You will direct messaging across the CrossBoundary Group’s communication platforms, identify opportunities to build our brand, and be responsible for developing our team into more effective communicators.

Who We Are

CrossBoundary operates in frontier markets that also hold immense investment opportunities. The CrossBoundary team is a unique group made up of people who are genuinely excited by the opportunity to make a difference in some of the most challenging yet exciting markets in the world. Team members come from diverse backgrounds, but share a number of qualities: curiosity, humility, integrity, a drive for excellence, and a bias for action.

Primary Responsibilities

Content Development and Distribution

  • Create an overarching content strategy to build CrossBoundary’s influence and impact through our global communications platforms, defining how traditional media, digital media, and social platforms will contribute
  • Plan and oversee specific campaigns for investors, institutions, and clients
  • Create and manage a content calendar, scheduling campaigns, and other initiatives
  • Write clear, concise, and engaging website content and other public messaging
  • Produce multimedia stories about our work through videos, infographics, and photos
  • Draw out insights from our teams and coach them through translating these into compelling content
  • Set targets and monitor data on interactions to identify ways to increase engagement
  • Lead implementation of CrossBoundary’s social media strategy through regular monitoring, scheduling, and posting of content and interacting with users and content relevant to our work
  • Manage and utilize our firm-wide contacts database (Cloze) for communications
  • Collaborate with clients, partners, and other external stakeholders to develop aligned messaging
  • Hire and manage any external media, event coordination, or public relations vendors required
  • Manage end-to-end workflow of content from conception through to production

Internal Communications

  • Set objectives with senior leadership for building firm culture through internal communications
  • Design and draft internal firm updates including leadership announcements and project updates
  • Reinforce the CrossBoundary brand and voice comes across through all communications, written and verbal
  • Support transparency across offices worldwide by designing how to share company updates in a timely, relevant, and engaging manner
  • Promote collaboration and dialogue across teams by introducing diverse methods, tools, and channels for interaction
  • Identify opportunities for better internal communication, including establishing feedback channels


The ideal candidate will have the following qualifications

  • Extensive list of media contacts in frontier markets and the private equity, international business, or international development fields
  • Awareness of and proficiency using new media platforms (i.e. mobile, YouTube)
  • Basic working knowledge of HTML, Javascript, CSS, or other web publishing languages
  • Familiarity with search engine optimization and web traffic metrics
  • User Interface design experience​​​​​​​

Required skillset

  • Grammatically flawless English writing, editing, and verbal communication skills
  • Intuitive writer – writing clearly, concisely, and persuasively is effortless for you
  • Experience managing social media platforms
  • Outstanding PowerPoint presentation skills, including the ability to illustrate concepts visually
  • Strong relationship-building skills
  • Team player who seeks out collaboration within the company and with external partners
  • Ability to manage multiple projects simultaneously
  • Strong organizational skills
  • Independent worker with who thrives in a fast-paced, deadline-driven environment

Equal Opportunity Employer

CrossBoundary is an equal opportunity employer.

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